Articles on: eBay Integration

Resolving eBay Business Policies Error

Business policies are essential because they let buyers know how they can pay you, how long it will take to ship an item, the delivery services you offer (including shipping and packaging costs), and whether you accept returns.

Business Policy Error

If you receive a "Business Policy" error after saving your eBay products to Sellbery, you need to follow these steps to resolve it.

Step 1. Add rules to

Go to and follow the proven guidance from its help center to create policies.

Step 2. Update policies in Sellbery

In the Sellbery dashboard, go to eBay Products > Product and update your policies in the Business Policies area.

Please refresh the product page if you are still waiting to see the policy from step 1 in the drop-down menu.

Step 3. Save and upload your products to eBay

In the Business Policy area, select the Payment, Shipping, and Returns policy from the drop-down menu.
Save and upload your products to eBay.

Updated on: 12/12/2022

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